PERMA FAIR is your member experience and escalation advocacy team. PERMA FAIR's role is to advocate for you: when there is a barrier receiving care, the PERMA FAIR Team can contact the provider directly, explain your benefit plan, answer your provider's questions, and work toward a solution so you do not have to navigate the issue on your own. 

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Have Questions?

You can reach PERMA FAIR by calling the Member Number on the back of your Benefits ID card, Monday - Friday, 8:00 am to 8:00 pm, EST or by emailing the PERMA FAIR Team at help@permafair.com. 

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Please refer to the flyers below for additional information.